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Terms and conditions

1. Scope

The following terms and conditions apply for all orders from entrepreneurs (including commercial companies and juridical entities) within the meaning of Section 14 of the German Civil Code (BGB) or in accordance with analogous European guidelines - hereinafter referred to as „you".

Purchasing conditions or other terms and conditions of our contractual partners are hereby expressly rejected. They do not bind us even if we do not expressly object to them when concluding the contract.

Unless otherwise agreed, they also apply to all future transactions with us.

2. Contractual partner, conclusion of contract

The purchase contract is concluded with:


Ehrlicherstraße 19
96237 Ebersdorf

-hereinafter: „we"-

Our offers are non-committal and non-binding. 

Your order represents an offer to conclude a purchase contract with us. 

The contract is only concluded through our order confirmation or through the execution of the order. 

3. Contract language, contract text storage 

The language available for the conclusion of the contract is German. 

We save the text of the contract and send you the order data by e-mail. You can view the terms and conditions at any time on this page. For security reasons, the text of the contract is no longer accessible via the Internet. 

4. Prices, terms of payment 

The prices are in euros, ex works plus packaging costs and the applicable VAT rate. Any ancillary costs such as shipping or freight costs, insurance, taxes, customs duties, levies and other ancillary costs will also be charged at the applicable value added tax and passed on to you. 

We deliver goods only against prepayment.

5. Delivery 

Delivery times are non-binding unless otherwise expressly agreed in individual cases. 

Agreed delivery periods apply subject to the general possibility of production and subject to timely and correct self-delivery. 

Shipping is ex works or warehouse at your expense and risk. By default, all orders are shipped based on Incoterms 2020® EXW (Ex Works), unless otherwise agreed between the parties in writing. 

You are entitled to collect your order from

DELIFE GmbH, Ehrlicherstraße 19, 96237 Ebersdorf, Germany.

6. Liability for Defects 

Notices of defects will only be taken into account if they are raised immediately. 

However, obvious transport damage must be reported in writing immediately upon receipt of the goods, but no later than within 7 working days. 

7. Liability for Damages 

Our liability is limited to intent and gross negligence subject to the following provisions. Our liability for your damage resulting from injury to life, limb or health and damage under the Product Liability Act is unlimited in accordance with the statutory provisions. This also applies to damage caused by our vicarious agents.

8. Applicable law, place of performance and place of jurisdiction, use of data 

The law of the Federal Republic of Germany applies exclusively to contracts concluded in accordance with these General Terms and Conditions, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG, Vienna UN Sales Convention). 

Place of performance is EBERSDORF b. COBURG. 

Place of jurisdiction is COBURG or, at our option, your general place of jurisdiction. 

We are entitled to process the data received about you in relation to the business relationship or in connection with this, regardless of whether it originates from you or from third parties, within the meaning of the Federal Data Protection Act. Note according to §33 BDSG: We process your data for order processing and customer support within the framework of the BDSG with computer support.